Policies & Legal — 罰(BACH)

 

1. Privacy Policy

BACH(罰) (“we,” “us,” or “our”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1.1 Information We Collect

We may collect the following information:

• Identification and contact information (name, email, phone number, shipping/billing address)

• Payment information processed securely through third-party payment platforms

• Order history, account details, and customer communications

• Device and usage information collected automatically (cookies, browser type, IP address, etc.)

1.2 Use of Information

We use collected data to:

• Process and fulfill orders

• Improve website performance and customer experience

• Prevent fraud and maintain security

• Provide customer service and respond to inquiries

• Comply with legal obligations

1.3 Sharing of Information

We do not sell personal information.
We may share information only with:

• Payment processors

• Shipping carriers

• Service providers essential to order fulfillment

• Legal authorities if required by law

1.4 Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

1.5 Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We reserve the right to verify identity before processing such requests.

 

2. Terms of Service

These Terms govern your use of the 罰(BACH) website (“Site”). By accessing or purchasing from the Site, you agree to be bound by these Terms.

2.1 General Conditions

• We reserve the right to decline orders, limit quantities, or restrict access to the Site at our discretion.

• Product colors, materials, or details may vary slightly due to manufacturing or display differences and are not grounds for refund or replacement.

• All content on the Site, including images, logos, graphics, and text, is the intellectual property of 罰(BACH) and may not be reproduced without permission.

2.2 Pricing and Availability

Prices, product specifications, and availability are subject to change without notice.
We are not responsible for typographical errors or inaccuracies.

2.3 Prohibited Conduct

Users may not:

• Interfere with or disrupt the Site

• Attempt unauthorized access to servers, data, or systems

• Use the Site for fraudulent, harmful, or illegal purposes

Violation may result in termination of access and legal action.

2.4 Limitation of Liability

To the fullest extent permitted by law, 罰(BACH) is not liable for:

• Indirect, incidental, or consequential damages

• Losses related to shipping delays, carrier errors, or customs issues

• Losses arising from user negligence, including incorrect address entry

• Items lost or stolen after delivery confirmation by the carrier

Your use of the Site is at your own risk.

 

3. Shipping Policy

3.1 Processing Time

Orders typically require 3–7 business days to process.
During high-volume periods, processing times may be extended.

3.2 Shipping & Delivery

• Delivery times vary by carrier, destination, and customs.

• Shipping fees are non-refundable.

• Once an order is handed to the carrier, responsibility for delivery transfers to the customer.

3.3 Incorrect or Incomplete Addresses

Customers are solely responsible for providing accurate shipping information.
罰(BACH) is not liable for delays or losses caused by incorrect addresses.
Reshipment may require additional payment.

3.4 Lost, Damaged, or Stolen Packages

Once a package is marked “Delivered” by the carrier, the order is considered complete.
BACH(罰) is not responsible for lost, stolen, delayed, or damaged packages caused by the carrier or customs processing.

 

4. Returns & Refunds Policy

4.1 Final Sale Policy

All sales are final.
罰(BACH) does not offer refunds, returns, or exchanges under any circumstances, including but not limited to:

• Wrong size or fit

• Change of mind

• Color or material expectations

• Delays in shipping or customs

• Lost or stolen packages

• Incorrect address provided by the customer

By completing a purchase, you acknowledge and agree to this strict no-refund policy.

4.2 Defective Items

In the rare case of a manufacturing defect:

• You must contact us within 48 hours of delivery

• Provide clear photo or video evidence

• We will assess the claim at our sole discretion

Approval is not guaranteed and may result in repair, replacement, or store credit, depending on the situation.

4.3 Non-Qualifying Claims

Defects caused by wear, washing, shipping, or customer handling do not qualify.

 

5. Contact Information

For legal inquiries, policy questions, or data requests, contact:
罰(BACH) – Customer Support
Email: naokihy4@gmail.com

TEL: 81+90-9875-4122